What is Amazon India's customer care number?

All verified Amazon India customer care numbers are listed on this page | grouped by product (prepaid | postpaid | broadband | etc.) with the IVR shortcut needed to reach a real agent.

Is the Amazon India helpline toll-free?

Most Amazon India helplines are toll-free (1800-series). Short codes may be free from a Amazon India SIM only; each listing tags this clearly.

How do I skip the Amazon India IVR menu?

Every Amazon India listing on Callveo shows the exact IVR shortcut (e.g. Press 1 → 2 → 9) and the best time to call when hold times are shortest.

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Quick Guide

How to reach a real human agent in seconds

1. Pick your company

Browse by category or search for any Indian company, telecom, banking, e-commerce, food delivery and more.

2. Use IVR shortcut to skip the menu

Every listing shows the exact key sequence (like 1→5→9) to skip the IVR menu and reach a human agent directly.

3. Call at the best time to avoid hold queues

We show the time windows when agents pick up fastest (usually 9-11 AM weekdays). Avoid peak hours like lunch and evening.

Frequently Asked Questions

Everything you need to know about Callveo

Are the numbers on Callveo free to call?

Most support lines marked "Toll-free" (like 1800-xxx) are free. Short codes like 121, 198, 199 may have a small charge depending on your operator. Every listing shows the exact type.

Do the IVR shortcuts really work?

Yes, all IVR shortcuts are verified by our team and updated regularly. If a shortcut stops working, use the "Number Not Working? Report Now" button on any listing and we'll update it within 24 hours.

Is Callveo affiliated with any company?

No. Callveo is an independent directory. We are not affiliated with Airtel, Jio, Vi, or any other company listed. All numbers are public helplines published by the companies themselves.

Why do some products have different numbers?

Large companies often have separate helplines for different products. For example, Airtel Prepaid (121) and Airtel DTH (12150) use different numbers. Each product card on Callveo shows the correct number for that specific service.

Can I suggest a new company or correction?

Yes, use the "Share Your Experience" form on any listing to report incorrect numbers or suggest updates. We manually verify every submission before publishing.

About Callveo

Callveo is India's #1 customer care directory, helping millions of users skip frustrating IVR menus and reach a real human agent in seconds. We maintain verified support numbers, IVR shortcuts, and best-call-time data across India's biggest brands and sectors. Our mission is simple, save your time when you need help.

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Amazon India Customer Care Numbers

Verified customer-care directory for Amazon India covering 20 services. Every helpline includes the IVR shortcut to reach a real agent fastest.

Amazon India Services

Amazon India Customer Care Numbers, All Verified Helplines

Find verified customer-care numbers, IVR shortcuts and grievance escalation paths for Amazon India across all 20 e-commerce services. Every helpline on this page is editorially verified by Callveo with the exact IVR sequence to skip the menu and reach a real agent fastest.

About Amazon India

Amazon India is an Indian brand operating 20 customer-facing service lines in the e-commerce sector, including Account, Account Issue, AC Service, Amazon Fresh, Amazon Pantry. The company maintains dedicated customer-care helplines for each service line, with verified IVR shortcuts and grievance-escalation paths for unresolved issues. Amazon India customers reach support via toll-free numbers, registered email, and in-app chat across business hours and 24×7 channels depending on the service.

Legal name: Amazon Seller Services Private Limited (India entity). Founded: June. CEO: Samir Kumar (India Country Manager). Employees: 100,000+ in India. Wikipedia

Amazon India Services & Helplines on Callveo

Amazon India Account, account-related queries, balance enquiries, and KYC updates
Amazon India Account Issue, account-related queries, balance enquiries, and KYC updates
Amazon India AC Service, general customer-service queries, complaints, and account issues
Amazon India Amazon Fresh, product enquiries, plan changes, and account management help
Amazon India Amazon Pantry, product enquiries, plan changes, and account management help
Amazon India Amazon Pay, product-specific support, account queries, and complaint registration
Amazon India Amazon Prime, video-streaming subscription, login, and playback support
Amazon India Appliance Installation, new connection signup, installation booking, and onboarding
Amazon India Audible, product enquiries, plan changes, and account management help
Amazon India Booking Issue, ticket booking, cancellation, and refund support
Amazon India Book Order, order tracking, delivery delays, and refund/return requests
Amazon India Cleaning, service activation, billing queries, and subscription support
Amazon India Customer Support, general customer-service queries, complaints, and account issues
Amazon India Dairy, general support, refunds, and complaint escalation
Amazon India Damaged Item, product enquiries, plan changes, and account management help
Amazon India Delivery, order tracking, delivery delays, and refund/return requests
Amazon India Delivery Issue, order tracking, delivery delays, and refund/return requests
Amazon India EMI, service activation, billing queries, and subscription support
Amazon India Exchange, general support, refunds, and complaint escalation
Amazon India Fresh Groceries, service activation, billing queries, and subscription support

How to Contact Amazon India Customer Care

Pick the right helpline from the list above, different Amazon India services use different numbers, and calling the right one cuts your hold time by half.
Keep your details ready, account number, registered mobile, last transaction reference or order ID. Saves 1-2 minutes of agent verification.
Use the IVR shortcut shown on each Callveo listing, pressing the right key sequence skips 2-3 minutes of menu navigation.
Call at the right time, 7-10 AM and 9-11 PM have the shortest queues. Avoid 12 PM-4 PM (peak) and Monday mornings (catch-up).
Note the complaint reference number at the end of every call, you'll need it for any escalation.

Other Ways to Reach Amazon India

Email: cs-reply@amazon.in
Twitter: @AmazonHelp
Website: amazon.in/help
App: Amazon Shopping

If Your Amazon India Complaint Is Not Resolved

Level 1, Customer Service:
Level 2, Grievance Officer:
Level 3, Nodal Officer:
Level 4, Consumer Forum:

Frequently Asked Questions about Amazon India

What is Amazon India customer care number?

1800-3000-9009 is toll-free 24/7 for all orders, returns, refunds. For Amazon Pay call 1800-419-7355.

How do I return a product on Amazon?

Your Orders → select item → 'Return or Replace'. Select reason, print label, hand to courier. Refund 5-10 days.

How do I chat with an Amazon rep?

Amazon app → Menu → Customer Service → Contact Us → Chat. Available 24/7 in English/Hindi.

How do I cancel Amazon Prime?

Your Account → Memberships → Prime → End Membership. Full refund within 3 days of signup if unused.

What is Amazon's email for complaints?

cs-reply@amazon.in for general; grievance-officer@amazon.in for disputes.

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Found a wrong or outdated Amazon India number? Report it here, our editorial team rechecks within 24 hours. Amazon India listings are re-verified every 30 days as part of Callveo's rolling audit cycle. Free public directory, no signup, no app required.