What is BYJU'S's customer care number?

All verified BYJU'S customer care numbers are listed on this page | grouped by product (prepaid | postpaid | broadband | etc.) with the IVR shortcut needed to reach a real agent.

Is the BYJU'S helpline toll-free?

Most BYJU'S helplines are toll-free (1800-series). Short codes may be free from a BYJU'S SIM only; each listing tags this clearly.

How do I skip the BYJU'S IVR menu?

Every BYJU'S listing on Callveo shows the exact IVR shortcut (e.g. Press 1 → 2 → 9) and the best time to call when hold times are shortest.

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1. Pick your company

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2. Use IVR shortcut to skip the menu

Every listing shows the exact key sequence (like 1→5→9) to skip the IVR menu and reach a human agent directly.

3. Call at the best time to avoid hold queues

We show the time windows when agents pick up fastest (usually 9-11 AM weekdays). Avoid peak hours like lunch and evening.

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Are the numbers on Callveo free to call?

Most support lines marked "Toll-free" (like 1800-xxx) are free. Short codes like 121, 198, 199 may have a small charge depending on your operator. Every listing shows the exact type.

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Why do some products have different numbers?

Large companies often have separate helplines for different products. For example, Airtel Prepaid (121) and Airtel DTH (12150) use different numbers. Each product card on Callveo shows the correct number for that specific service.

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BYJU'S Customer Care Numbers

Verified customer-care directory for BYJU'S covering 18 services. Every helpline includes the IVR shortcut to reach a real agent fastest.

BYJU'S Services

BYJU'S Customer Care Numbers, All Verified Helplines

Find verified customer-care numbers, IVR shortcuts and grievance escalation paths for BYJU'S across all 18 education services. Every helpline on this page is editorially verified by Callveo with the exact IVR sequence to skip the menu and reach a real agent fastest.

About BYJU'S

BYJU'S is an Indian brand operating 18 customer-facing service lines in the education sector, including Account, Account Issue, App Issue, Cancellation, Certificate. The company maintains dedicated customer-care helplines for each service line, with verified IVR shortcuts and grievance-escalation paths for unresolved issues. BYJU'S customers reach support via toll-free numbers, registered email, and in-app chat across business hours and 24×7 channels depending on the service.

Legal name: Think and Learn Private Limited. Founded: 2011. CEO: Byju Raveendran. Employees: 10,000+. Wikipedia

BYJU'S Services & Helplines on Callveo

BYJU'S Account, account-related queries, balance enquiries, and KYC updates
BYJU'S Account Issue, account-related queries, balance enquiries, and KYC updates
BYJU'S App Issue, mobile-app login, transaction issues, and feature support
BYJU'S Cancellation, general support, refunds, and complaint escalation
BYJU'S Certificate, general support, refunds, and complaint escalation
BYJU'S Course, general support, refunds, and complaint escalation
BYJU'S Course Enquiry, product enquiries, plan changes, and account management help
BYJU'S Course Enrollment, service activation, billing queries, and subscription support
BYJU'S Customer Support, general customer-service queries, complaints, and account issues
BYJU'S Doubt Solving, product-specific support, account queries, and complaint registration
BYJU'S EMI, service activation, billing queries, and subscription support
BYJU'S Existing Student, product enquiries, plan changes, and account management help
BYJU'S Live Classes, product enquiries, plan changes, and account management help
BYJU'S Recorded Content, service activation, billing queries, and subscription support
BYJU'S Refund, return pickup, refund tracking, and replacement requests
BYJU'S Refund, return pickup, refund tracking, and replacement requests
BYJU'S Tablet, product enquiries, plan changes, and account management help
BYJU'S Test Series, service activation, billing queries, and subscription support

How to Contact BYJU'S Customer Care

Pick the right helpline from the list above, different BYJU'S services use different numbers, and calling the right one cuts your hold time by half.
Keep your details ready, account number, registered mobile, last transaction reference or order ID. Saves 1-2 minutes of agent verification.
Use the IVR shortcut shown on each Callveo listing, pressing the right key sequence skips 2-3 minutes of menu navigation.
Call at the right time, 7-10 AM and 9-11 PM have the shortest queues. Avoid 12 PM-4 PM (peak) and Monday mornings (catch-up).
Note the complaint reference number at the end of every call, you'll need it for any escalation.

Other Ways to Reach BYJU'S

Email: support@byjus.com
Twitter: @byjus
Website: byjus.com

If Your BYJU'S Complaint Is Not Resolved

Level 1, Customer Care:
Level 2, Grievance Officer:
Level 3, Nodal Officer:

Frequently Asked Questions about BYJU'S

When was BYJU'S founded?

BYJU'S was founded in 2011.

Where is BYJU'S headquartered?

BYJU'S is headquartered in Bengaluru, India.

What is BYJU'S's primary industry?

BYJU'S's primary industry is Educational Technology.

How many employees does BYJU'S have?

BYJU'S has over 10,000 employees.

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Found a wrong or outdated BYJU'S number? Report it here, our editorial team rechecks within 24 hours. BYJU'S listings are re-verified every 30 days as part of Callveo's rolling audit cycle. Free public directory, no signup, no app required.