What is DTDC's customer care number?

All verified DTDC customer care numbers are listed on this page | grouped by product (prepaid | postpaid | broadband | etc.) with the IVR shortcut needed to reach a real agent.

Is the DTDC helpline toll-free?

Most DTDC helplines are toll-free (1800-series). Short codes may be free from a DTDC SIM only; each listing tags this clearly.

How do I skip the DTDC IVR menu?

Every DTDC listing on Callveo shows the exact IVR shortcut (e.g. Press 1 → 2 → 9) and the best time to call when hold times are shortest.

Find any customer care number, instantly

Browse by Category

See all →

Popular Brand Helplines on Callveo

See all →

Quick Guide

How to reach a real human agent in seconds

1. Pick your company

Browse by category or search for any Indian company, telecom, banking, e-commerce, food delivery and more.

2. Use IVR shortcut to skip the menu

Every listing shows the exact key sequence (like 1→5→9) to skip the IVR menu and reach a human agent directly.

3. Call at the best time to avoid hold queues

We show the time windows when agents pick up fastest (usually 9-11 AM weekdays). Avoid peak hours like lunch and evening.

Frequently Asked Questions

Everything you need to know about Callveo

Are the numbers on Callveo free to call?

Most support lines marked "Toll-free" (like 1800-xxx) are free. Short codes like 121, 198, 199 may have a small charge depending on your operator. Every listing shows the exact type.

Do the IVR shortcuts really work?

Yes, all IVR shortcuts are verified by our team and updated regularly. If a shortcut stops working, use the "Number Not Working? Report Now" button on any listing and we'll update it within 24 hours.

Is Callveo affiliated with any company?

No. Callveo is an independent directory. We are not affiliated with Airtel, Jio, Vi, or any other company listed. All numbers are public helplines published by the companies themselves.

Why do some products have different numbers?

Large companies often have separate helplines for different products. For example, Airtel Prepaid (121) and Airtel DTH (12150) use different numbers. Each product card on Callveo shows the correct number for that specific service.

Can I suggest a new company or correction?

Yes, use the "Share Your Experience" form on any listing to report incorrect numbers or suggest updates. We manually verify every submission before publishing.

About Callveo

Callveo is India's #1 customer care directory, helping millions of users skip frustrating IVR menus and reach a real human agent in seconds. We maintain verified support numbers, IVR shortcuts, and best-call-time data across India's biggest brands and sectors. Our mission is simple, save your time when you need help.

Browse All Categories

Find customer care by industry

DTDC Customer Care Numbers

Verified customer-care directory for DTDC covering 16 services. Every helpline includes the IVR shortcut to reach a real agent fastest.

DTDC Services

DTDC Customer Care Numbers, All Verified Helplines

Find verified customer-care numbers, IVR shortcuts and grievance escalation paths for DTDC across all 16 logistics & courier services. Every helpline on this page is editorially verified by Callveo with the exact IVR sequence to skip the menu and reach a real agent fastest.

About DTDC

DTDC is an Indian brand operating 16 customer-facing service lines in the logistics & courier sector, including Air Cargo, Claim, Complaint, Domestic, Domestic Courier. The company maintains dedicated customer-care helplines for each service line, with verified IVR shortcuts and grievance-escalation paths for unresolved issues. DTDC customers reach support via toll-free numbers, registered email, and in-app chat across business hours and 24×7 channels depending on the service.

Legal name: DTDC Express Limited. Founded: 1990. CEO: Abhishek Chakraborty. Employees: 40,000+. Wikipedia

DTDC Services & Helplines on Callveo

DTDC Air Cargo, product enquiries, plan changes, and account management help
DTDC Claim, product-specific support, account queries, and complaint registration
DTDC Complaint, complaint registration, grievance escalation, and resolution tracking
DTDC Domestic, product enquiries, plan changes, and account management help
DTDC Domestic Courier, general support, refunds, and complaint escalation
DTDC E-commerce, general support, refunds, and complaint escalation
DTDC Express, product-specific support, account queries, and complaint registration
DTDC Franchise, service activation, billing queries, and subscription support
DTDC International, product enquiries, plan changes, and account management help
DTDC Lost Parcel, service activation, billing queries, and subscription support
DTDC Lost Shipment, product enquiries, plan changes, and account management help
DTDC Pickup, product-specific support, account queries, and complaint registration
DTDC Pickup Booking, ticket booking, cancellation, and refund support
DTDC Track, general support, refunds, and complaint escalation
DTDC Tracking, order tracking, delivery delays, and refund/return requests
DTDC Track Shipment, general support, refunds, and complaint escalation

How to Contact DTDC Customer Care

Pick the right helpline from the list above, different DTDC services use different numbers, and calling the right one cuts your hold time by half.
Keep your details ready, account number, registered mobile, last transaction reference or order ID. Saves 1-2 minutes of agent verification.
Use the IVR shortcut shown on each Callveo listing, pressing the right key sequence skips 2-3 minutes of menu navigation.
Call at the right time, 7-10 AM and 9-11 PM have the shortest queues. Avoid 12 PM-4 PM (peak) and Monday mornings (catch-up).
Note the complaint reference number at the end of every call, you'll need it for any escalation.

Other Ways to Reach DTDC

Email: customersupport@dtdc.com
Twitter: @dtdcexpressltd
Website: dtdc.com

If Your DTDC Complaint Is Not Resolved

Level 1, Customer Care:
Level 2, Grievance Officer:
Level 3, Nodal Officer:

Frequently Asked Questions about DTDC

How can I schedule a pickup for my shipment?

You can schedule a pickup through the DTDC website, mobile app, or by calling customer service. Provide your pickup address, preferred time slot, and package details.

How do I track my shipment?

Enter your tracking number (consignment number) on the DTDC website or app to get real-time updates on your shipment status.

What are the delivery time frames?

Standard delivery times vary by distance and service type. Local deliveries typically take 1-2 business days, regional deliveries 2-4 business days, and long-distance deliveries 3-7 business days.

What happens if my package is damaged or lost?

If your package is damaged or lost, you should raise a dispute through the 'Support' section on the DTDC website or contact customer care with your tracking number. DTDC will investigate and respond promptly.

Related on Callveo

Other Logistics & Courier brands on Callveo

Popular brands on Callveo

Browse by category

Found a wrong or outdated DTDC number? Report it here, our editorial team rechecks within 24 hours. DTDC listings are re-verified every 30 days as part of Callveo's rolling audit cycle. Free public directory, no signup, no app required.