What is Excitel's customer care number?

All verified Excitel customer care numbers are listed on this page | grouped by product (prepaid | postpaid | broadband | etc.) with the IVR shortcut needed to reach a real agent.

Is the Excitel helpline toll-free?

Most Excitel helplines are toll-free (1800-series). Short codes may be free from a Excitel SIM only; each listing tags this clearly.

How do I skip the Excitel IVR menu?

Every Excitel listing on Callveo shows the exact IVR shortcut (e.g. Press 1 → 2 → 9) and the best time to call when hold times are shortest.

Find any customer care number, instantly

Browse by Category

See all →

Popular Brand Helplines on Callveo

See all →

Quick Guide

How to reach a real human agent in seconds

1. Pick your company

Browse by category or search for any Indian company, telecom, banking, e-commerce, food delivery and more.

2. Use IVR shortcut to skip the menu

Every listing shows the exact key sequence (like 1→5→9) to skip the IVR menu and reach a human agent directly.

3. Call at the best time to avoid hold queues

We show the time windows when agents pick up fastest (usually 9-11 AM weekdays). Avoid peak hours like lunch and evening.

Frequently Asked Questions

Everything you need to know about Callveo

Are the numbers on Callveo free to call?

Most support lines marked "Toll-free" (like 1800-xxx) are free. Short codes like 121, 198, 199 may have a small charge depending on your operator. Every listing shows the exact type.

Do the IVR shortcuts really work?

Yes, all IVR shortcuts are verified by our team and updated regularly. If a shortcut stops working, use the "Number Not Working? Report Now" button on any listing and we'll update it within 24 hours.

Is Callveo affiliated with any company?

No. Callveo is an independent directory. We are not affiliated with Airtel, Jio, Vi, or any other company listed. All numbers are public helplines published by the companies themselves.

Why do some products have different numbers?

Large companies often have separate helplines for different products. For example, Airtel Prepaid (121) and Airtel DTH (12150) use different numbers. Each product card on Callveo shows the correct number for that specific service.

Can I suggest a new company or correction?

Yes, use the "Share Your Experience" form on any listing to report incorrect numbers or suggest updates. We manually verify every submission before publishing.

About Callveo

Callveo is India's #1 customer care directory, helping millions of users skip frustrating IVR menus and reach a real human agent in seconds. We maintain verified support numbers, IVR shortcuts, and best-call-time data across India's biggest brands and sectors. Our mission is simple, save your time when you need help.

Browse All Categories

Find customer care by industry

Excitel Customer Care Numbers, All Verified Helplines

Find verified customer-care numbers, IVR shortcuts and grievance escalation paths for Excitel across all 5 telecom services. Every helpline on this page is editorially verified by Callveo with the exact IVR sequence to skip the menu and reach a real agent fastest.

About Excitel

Excitel Broadband Private Ltd., branded as Excitel, is an Indian telecommunications company headquartered in Okhla Industrial Estate in Okhla, Delhi, India. Excitel offers fibre to the home (FTTH) services under the brand name "Excitel broadband" and digital television services under the "Excitel TV" brand. The company provides services in Delhi, Uttar Pradesh, Bihar and Rajasthan

Legal name: Excitel. Founded: 2015. Wikipedia

Excitel Services & Helplines on Callveo

Excitel Bill Payment, online bill payments, payment failures, and refund requests
Excitel Fiber Broadband, fiber-to-the-home broadband installation, speed issues, and outage reporting
Excitel New Connection, new connection signup, installation booking, and onboarding
Excitel Technical Support, general customer-service queries, complaints, and account issues
Excitel WiFi Router, product-specific support, account queries, and complaint registration

How to Contact Excitel Customer Care

Pick the right helpline from the list above, different Excitel services use different numbers, and calling the right one cuts your hold time by half.
Keep your details ready, account number, registered mobile, last transaction reference or order ID. Saves 1-2 minutes of agent verification.
Use the IVR shortcut shown on each Callveo listing, pressing the right key sequence skips 2-3 minutes of menu navigation.
Call at the right time, 7-10 AM and 9-11 PM have the shortest queues. Avoid 12 PM-4 PM (peak) and Monday mornings (catch-up).
Note the complaint reference number at the end of every call, you'll need it for any escalation.

Other Ways to Reach Excitel

Website: www.excitel.com/

If Your Excitel Complaint Is Not Resolved

Level 1, Customer Care:
Level 2, Grievance Officer:
Level 3, Nodal Officer:
Level 4, Regulator / Consumer Forum:

Frequently Asked Questions about Excitel

What is Excitel Bill Payment customer care number?

Call 011 69656965 for Excitel Bill Payment support.

How do I complain about Excitel Bill Payment?

Use their support email or call 011 69656965. Escalate to the grievance officer if unresolved in 7 days.

Is Excitel customer care available 24/7?

Check official hours on https://www.excitel.com/. Most large providers offer 24/7 support.

How do I escalate a complaint against Excitel?

Level 1: customer care. Level 2: grievance officer. Level 3: nodal officer. Level 4: regulatory body or consumer forum.

What is Excitel Fiber Broadband customer care number?

Call 011 69656965 for Excitel Fiber Broadband support.

How do I complain about Excitel Fiber Broadband?

Use their support email or call 011 69656965. Escalate to the grievance officer if unresolved in 7 days.

Related on Callveo

Other Telecom brands on Callveo

Popular brands on Callveo

Browse by category

Found a wrong or outdated Excitel number? Report it here, our editorial team rechecks within 24 hours. Excitel listings are re-verified every 30 days as part of Callveo's rolling audit cycle. Free public directory, no signup, no app required.