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1. Pick your company

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2. Use IVR shortcut to skip the menu

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3. Call at the best time to avoid hold queues

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Hathway Customer Care Numbers

Verified customer-care directory for Hathway covering 7 services. Every helpline includes the IVR shortcut to reach a real agent fastest.

Hathway Services

Hathway Customer Care Numbers, All Verified Helplines

Find verified customer-care numbers, IVR shortcuts and grievance escalation paths for Hathway across all 7 telecom services. Every helpline on this page is editorially verified by Callveo with the exact IVR sequence to skip the menu and reach a real agent fastest.

About Hathway

Hathway Cable & Datacom Ltd, formerly BITV Cable Networks, is an Indian cable television and broadband service provider based in Mumbai. It was the first company to provide Internet using the CATV network in India, and the first cable operator to launch a digital platform in 2006. Hathway Broadband Internet was the first cable ISP in India. Business India Television (BITV) Cable Networks Pvt Ltd was acquired by Hathway in 1999. As of 2007, the company had a 51% stake in Bhupendran Bhaskar Multinet and a 50% stake in Gujarat Telelinks Pvt Ltd (GTPL). In 2011, Hathway GTPL entered Assam with an MoM with V&S Cable Pvt Ltd, and started operations in West Bengal as they acquired KCBPL to create a

Legal name: Hathway. Wikipedia

Hathway Services & Helplines on Callveo

How to Contact Hathway Customer Care

  1. Pick the right helpline from the list above, different Hathway services use different numbers, and calling the right one cuts your hold time by half.
  2. Keep your details ready, account number, registered mobile, last transaction reference or order ID. Saves 1-2 minutes of agent verification.
  3. Use the IVR shortcut shown on each Callveo listing, pressing the right key sequence skips 2-3 minutes of menu navigation.
  4. Call at the right time, 7-10 AM and 9-11 PM have the shortest queues. Avoid 12 PM-4 PM (peak) and Monday mornings (catch-up).
  5. Note the complaint reference number at the end of every call, you'll need it for any escalation.

Other Ways to Reach Hathway

If Your Hathway Complaint Is Not Resolved

  1. Level 1, Customer Care:
  2. Level 2, Grievance Officer:
  3. Level 3, Nodal Officer:
  4. Level 4, Regulator / Consumer Forum:

Frequently Asked Questions about Hathway

What is Hathway Bill Payment customer care number?

Call 1800 419 3114 for Hathway Bill Payment support.

How do I complain about Hathway Bill Payment?

Use info@hathway.net or call 1800 419 3114. Escalate to the grievance officer if unresolved in 7 days.

Is Hathway customer care available 24/7?

Check official hours on https://www.hathway.com. Most large providers offer 24/7 support.

How do I escalate a complaint against Hathway?

Level 1: customer care. Level 2: grievance officer. Level 3: nodal officer. Level 4: regulatory body or consumer forum.

What is Hathway Broadband customer care number?

Call 1800 419 3114 for Hathway Broadband support.

How do I complain about Hathway Broadband?

Use info@hathway.net or call 1800 419 3114. Escalate to the grievance officer if unresolved in 7 days.

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Found a wrong or outdated Hathway number? Report it here, our editorial team rechecks within 24 hours. Hathway listings are re-verified every 30 days as part of Callveo's rolling audit cycle. Free public directory, no signup, no app required.

We strive to keep numbers accurate but mistakes may occur, please verify on the company's official page. Read full disclaimer. © 2026 Callveo Home About Privacy Terms Disclaimer Cookies Contact