Verified customer-care directory for Vi (Vodafone Idea) covering 16 services. Every helpline includes the IVR shortcut to reach a real agent fastest.
Find verified customer-care numbers, IVR shortcuts and grievance escalation paths for Vi (Vodafone Idea) across all 16 telecom services. Every helpline on this page is editorially verified by Callveo with the exact IVR sequence to skip the menu and reach a real agent fastest.
Vi (Vodafone Idea) is an Indian brand operating 16 customer-facing service lines in the telecom sector, including 5G, Bill Payment, Broadband, Customer Care, Data Pack. The company maintains dedicated customer-care helplines for each service line, with verified IVR shortcuts and grievance-escalation paths for unresolved issues. Vi (Vodafone Idea) customers reach support via toll-free numbers, registered email, and in-app chat across business hours and 24×7 channels depending on the service.
Legal name: Vodafone Idea Limited. Founded: 31 A. CEO: Akshaya Moondra. Employees: 10,000+. Wikipedia
199 is toll-free from Vi network. From other operators call +91 9400012345 (standard charges).
Dial 199 → select language → press 9 or 0 for agent. Average wait 3-6 min.
Call +91 98204 98204 or email nodal.officer@vodafoneidea.com
Dial *199# (free) or MyVi app → Dashboard.
SMS 'PORT 10-digit-number' to 1900. UPC code valid 15 days. Clear dues first.
Found a wrong or outdated Vi (Vodafone Idea) number? Report it here, our editorial team rechecks within 24 hours. Vi (Vodafone Idea) listings are re-verified every 30 days as part of Callveo's rolling audit cycle. Free public directory, no signup, no app required.