Last verified 52 days ago by Callveo editorial team.
IRCTC Train Ticket Booking customer care number is 139 | available 24 x 7 | 365 days. Operated by Indian Railway Catering and Tourism Corporation Limited. For complaints | escalate to grievance officer if unresolved in 7 days.
Call 139 for IRCTC Train Ticket Booking. Verified by Callveo's editorial team.
Skip the IVR menu and reach a real agent fastest. Part of the Railways customer-care directory.
139 is the unified toll-free Rail Madad helpline (24/7). For e-ticketing call 14646.
Login → My Transactions → Cancel/TDR. Auto-refund in 2-3 days for failed bookings; 60-90 days for TDR claims.
Login → Transactions → File TDR within 60 days of journey date → select reason.
care@irctc.co.in or IRCTC Corporate Office | Barakhamba Road | New Delhi 110001.
Use Rail Madad: https://railmadad.indianrailways.gov.in or call 139.
Call IRCTC customer care at 139 and ask for a refund. Have your order/account ID | date of the issue and payment proof ready. If the first agent can't resolve it | ask to escalate to the grievance officer. Per India's IT Rules 2021 | the grievance officer must respond within 15 days. Keep the complaint reference number for follow-up.
Dial 139 and request cancellation. Ask the agent for a written confirmation (SMS or email) with the cancellation reference number. If the cancellation was already charged | request a reversal in the same call. Most Indian brands reverse within 5-7 working days once confirmed.
First call 139 and get a complaint reference number. If not resolved in 7 days | escalate to the IRCTC grievance / nodal officer (contact listed on this Callveo page). Still unresolved? File on India's National Consumer Helpline (1915 / consumerhelpline.gov.in) citing your earlier reference numbers.
Dial 139. If no shortcut works | press 9 repeatedly or say 'agent'. Most Indian IVR systems route to a human after 2-3 tries. Best time to call is early morning (7-10 AM) or late evening (9-11 PM) when hold times drop 40-60%.
Quick Answer
IRCTC Train Ticket Booking customer care number is 139. Available 24 x 7, 365 days, supports Hindi, English, Bengali. For complaints, escalation, refund or cancellation, call 139 first to get a complaint reference number — Callveo's editorial team verifies this number against IRCTC's official source.
IRCTC Train Ticket Booking, ticket booking, cancellation, and refund support
IRCTC Train Ticket Booking customer care handles ticket booking, cancellation, and refund support for IRCTC customers across India. The dedicated helpline routes train ticket booking queries directly to specialist agents, separate from IRCTC's general support, which keeps average wait times shorter and resolution rates higher than calling the main switchboard.
Callveo's editorial team is still sourcing the verified IVR shortcut for IRCTC Train Ticket Booking. In the meantime, these five universal tricks reliably route you to a live agent on most Indian customer-care lines, including IRCTC:
0 repeatedly (3-5 times). Many IVR systems interpret "0" as the universal "talk to a human" code. Works on IRCTC's 139 line.9 at the last menu. Many banks and telecom operators reserve "9" as the "speak to an executive" option, even when not announced.Know the verified IRCTC IRCTC Train Ticket Booking IVR shortcut? Help the Callveo community, submit the key sequence here (e.g. "1 → 4 → 9"). Our editorial team verifies every submission by test-calling the line, publishes it with contributor credit within 24 hours, and emails you when it goes live. Over 60% of the IVR shortcuts on Callveo came from the community.
139 is the unified toll-free Rail Madad helpline (24/7). For e-ticketing call 14646.
Login → My Transactions → Cancel/TDR. Auto-refund in 2-3 days for failed bookings; 60-90 days for TDR claims.
Login → Transactions → File TDR within 60 days of journey date → select reason.
care@irctc.co.in or IRCTC Corporate Office, Barakhamba Road, New Delhi 110001.
Use Rail Madad: https://railmadad.indianrailways.gov.in or call 139.
Browse all Railways customer-care numbers on Callveo.
Found a wrong number or shortcut for IRCTC Train Ticket Booking? Report it here and our team rechecks within 24 hours.