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LIC Life Insurance Customer Care Number

Last verified 52 days ago by Callveo editorial team.

LIC Life Insurance customer care number is 022-6827-6827 | available 24 x 7 IVR; agent 8 AM - 8 PM. Operated by Life Insurance Corporation of India. For complaints | escalate to grievance officer if unresolved in 7 days.

Call 022-6827-6827 for LIC Life Insurance. Verified by Callveo's editorial team.

Skip the IVR menu and reach a real agent fastest. Part of the Insurance customer-care directory.

Common questions

What is LIC customer care number?

022-6827-6827 is the 24/7 head office number. Claims enquiry 1251 (BSNL landline toll-free). Premium service: 1800-425-9876.

How do I check LIC policy status online?

licindia.in → Customer Portal → register with policy number + DOB + mobile. All details available online.

How do I pay LIC premium online?

Portal → Pay Premium → enter policy no. → select bank/UPI/netbanking. Receipt emailed instantly.

How do I file a LIC grievance?

Portal → Grievance Redressal | or email co_crmgrv@licindia.com. 15-day resolution per IRDAI norms.

Where to escalate if LIC doesn't resolve?

IRDAI Bima Bharosa: https://bimabharosa.irdai.gov.in or 155255 toll-free.

How do I get a refund from LIC for Life Insurance?

Call LIC customer care at 022-6827-6827 and ask for a refund. Have your order/account ID | date of the issue and payment proof ready. If the first agent can't resolve it | ask to escalate to the grievance officer. Per India's IT Rules 2021 | the grievance officer must respond within 15 days. Keep the complaint reference number for follow-up.

How do I cancel LIC Life Insurance or stop a charge?

Dial 022-6827-6827 and request cancellation. Ask the agent for a written confirmation (SMS or email) with the cancellation reference number. If the cancellation was already charged | request a reversal in the same call. Most Indian brands reverse within 5-7 working days once confirmed.

How do I file a complaint against LIC?

First call 022-6827-6827 and get a complaint reference number. If not resolved in 7 days | escalate to the LIC grievance / nodal officer (contact listed on this Callveo page). Still unresolved? File on India's National Consumer Helpline (1915 / consumerhelpline.gov.in) citing your earlier reference numbers.

How do I talk to a real LIC agent without the IVR menu?

Dial 022-6827-6827. If no shortcut works | press 9 repeatedly or say 'agent'. Most Indian IVR systems route to a human after 2-3 tries. Best time to call is early morning (7-10 AM) or late evening (9-11 PM) when hold times drop 40-60%.

Quick Answer

LIC Life Insurance customer care number is 022-6827-6827. Available 24 x 7 IVR; agent 8 AM - 8 PM, supports Hindi, English, Bengali. For complaints, escalation, refund or cancellation, call 022-6827-6827 first to get a complaint reference number — Callveo's editorial team verifies this number against LIC's official source.

About LIC Life Insurance Customer Care

LIC Life Insurance, life-insurance policy issuance, premium, and claim support

LIC Life Insurance customer care handles life-insurance policy issuance, premium, and claim support for LIC customers across India. The dedicated helpline routes life insurance queries directly to specialist agents, separate from LIC's general support, which keeps average wait times shorter and resolution rates higher than calling the main switchboard.

How to reach a live LIC agent (universal tips)

Callveo's editorial team is still sourcing the verified IVR shortcut for LIC Life Insurance. In the meantime, these five universal tricks reliably route you to a live agent on most Indian customer-care lines, including LIC:

  1. Press 0 repeatedly (3-5 times). Many IVR systems interpret "0" as the universal "talk to a human" code. Works on LIC's 022-6827-6827 line.
  2. Stay silent for 10-15 seconds at the main menu. Modern voice-enabled IVRs auto-route to a live agent when they detect no keypress + no speech, the assumption being you need help beyond the automated options.
  3. Say "agent", "executive" or "customer service" loudly and clearly at the voice prompt. This is the single most reliable trick on newer voice-IVRs (2023+). For LIC, try "claims officer" or "policy desk".
  4. Press 9 at the last menu. Many banks and telecom operators reserve "9" as the "speak to an executive" option, even when not announced.
  5. Call during off-peak hours (7-10 AM or 9-11 PM IST). Shorter queues = agent picks up faster, which matters more than any shortcut at peak times.

Know the verified LIC LIC Life Insurance IVR shortcut? Help the Callveo community, submit the key sequence here (e.g. "1 → 4 → 9"). Our editorial team verifies every submission by test-calling the line, publishes it with contributor credit within 24 hours, and emails you when it goes live. Over 60% of the IVR shortcuts on Callveo came from the community.

How to reach LIC life insurance support faster

  1. Call the dedicated life insurance helpline, using the right number cuts hold time by 40-60% versus calling LIC's general line.
  2. Use the IVR shortcut above to skip menu navigation and reach a specialist agent directly.
  3. Have your details ready, registered mobile, account / reference number, and the last transaction date.
  4. Note the complaint reference number at the end of your call, required if you need to escalate later.
  5. If unresolved within 7 days, escalate to the LIC grievance officer (listed on the brand page) and then to the relevant regulator.

Other ways to reach LIC for life insurance

Frequently asked about LIC Life Insurance

What is LIC customer care number?

022-6827-6827 is the 24/7 head office number. Claims enquiry 1251 (BSNL landline toll-free). Premium service: 1800-425-9876.

How do I check LIC policy status online?

licindia.in → Customer Portal → register with policy number + DOB + mobile. All details available online.

How do I pay LIC premium online?

Portal → Pay Premium → enter policy no. → select bank/UPI/netbanking. Receipt emailed instantly.

How do I file a LIC grievance?

Portal → Grievance Redressal, or email co_crmgrv@licindia.com. 15-day resolution per IRDAI norms.

Where to escalate if LIC doesn't resolve?

IRDAI Bima Bharosa: https://bimabharosa.irdai.gov.in or 155255 toll-free.

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Verified by Callveo Editorial Team
Last verified: · Audit cycle: 30 days
Primary source
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Additional sources & references

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