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Practo Teleconsultation Customer Care Number

Last verified 52 days ago by Callveo editorial team.

Practo Teleconsultation customer care number is 080-67466666 | available 24/7. Operated by Practo Technologies Private Limited. For complaints | escalate to grievance officer if unresolved in 7 days.

Call 080-67466666 for Practo Teleconsultation. Verified by Callveo's editorial team. IVR shortcut: For appointments and bookings → For health records and prescriptions → For feedback or complaints → To speak to an agent.

Skip the IVR menu and reach a real agent fastest. Part of the Healthcare customer-care directory.

Common questions

How do I book an appointment on Practo?

You can book an appointment by searching for a doctor or specialty | selecting a convenient time slot | and confirming your booking.

Can I get an online consultation?

Yes | Practo offers online consultations with doctors via video | chat | or phone.

How can I manage my health records?

You can upload and store your medical reports | prescriptions | and other health records securely on the Practo app.

What is Practo Plus?

Practo Plus is a subscription service that offers benefits like unlimited free consultations and discounts on medicines and lab tests.

How do I get a refund from Practo for Teleconsultation?

Call Practo customer care at 080-67466666 and ask for a refund. Have your order/account ID | date of the issue and payment proof ready. If the first agent can't resolve it | ask to escalate to the grievance officer. Per India's IT Rules 2021 | the grievance officer must respond within 15 days. Keep the complaint reference number for follow-up.

How do I cancel Practo Teleconsultation or stop a charge?

Dial 080-67466666 and request cancellation. Ask the agent for a written confirmation (SMS or email) with the cancellation reference number. If the cancellation was already charged | request a reversal in the same call. Most Indian brands reverse within 5-7 working days once confirmed.

How do I file a complaint against Practo?

First call 080-67466666 and get a complaint reference number. If not resolved in 7 days | escalate to the Practo grievance / nodal officer (contact listed on this Callveo page). Still unresolved? File on India's National Consumer Helpline (1915 / consumerhelpline.gov.in) citing your earlier reference numbers.

How do I talk to a real Practo agent without the IVR menu?

Dial 080-67466666. If no shortcut works | press 9 repeatedly or say 'agent'. Most Indian IVR systems route to a human after 2-3 tries. Best time to call is early morning (7-10 AM) or late evening (9-11 PM) when hold times drop 40-60%.

Quick Answer

Practo Teleconsultation customer care number is 080-67466666. To skip the IVR menu and reach a real agent, dial the number then press For appointments and bookings → For health records and prescriptions → For feedback or complaints → To speak to an agent. Available 24/7, supports English, Hindi, Kannada. For complaints, escalation, refund or cancellation, call 080-67466666 first to get a complaint reference number — Callveo's editorial team verifies this number against Practo's official source.

About Practo Teleconsultation Customer Care

Practo Teleconsultation, general support, refunds, and complaint escalation

Practo Teleconsultation customer care handles general support, refunds, and complaint escalation for Practo customers across India. The dedicated helpline routes teleconsultation queries directly to specialist agents, separate from Practo's general support, which keeps average wait times shorter and resolution rates higher than calling the main switchboard.

Practo Teleconsultation IVR Shortcut

Dial 080-67466666, then press: For appointments and bookings → For health records and prescriptions → For feedback or complaints → To speak to an agent. This sequence skips the standard menu and routes you to a teleconsultation specialist agent, typically saving 2-3 minutes versus listening through every IVR option.

How to reach Practo teleconsultation support faster

  1. Call the dedicated teleconsultation helpline, using the right number cuts hold time by 40-60% versus calling Practo's general line.
  2. Use the IVR shortcut above to skip menu navigation and reach a specialist agent directly.
  3. Have your details ready, registered mobile, account / reference number, and the last transaction date.
  4. Note the complaint reference number at the end of your call, required if you need to escalate later.
  5. If unresolved within 7 days, escalate to the Practo grievance officer (listed on the brand page) and then to the relevant regulator.

Other ways to reach Practo for teleconsultation

Frequently asked about Practo Teleconsultation

How do I book an appointment on Practo?

You can book an appointment by searching for a doctor or specialty, selecting a convenient time slot, and confirming your booking.

Can I get an online consultation?

Yes, Practo offers online consultations with doctors via video, chat, or phone.

How can I manage my health records?

You can upload and store your medical reports, prescriptions, and other health records securely on the Practo app.

What is Practo Plus?

Practo Plus is a subscription service that offers benefits like unlimited free consultations and discounts on medicines and lab tests.

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Verified by Callveo Editorial Team
Last verified: · Audit cycle: 30 days
Primary source
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Additional sources & references

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