What is Swiggy's customer care number?

All verified Swiggy customer care numbers are listed on this page | grouped by product (prepaid | postpaid | broadband | etc.) with the IVR shortcut needed to reach a real agent.

Is the Swiggy helpline toll-free?

Most Swiggy helplines are toll-free (1800-series). Short codes may be free from a Swiggy SIM only; each listing tags this clearly.

How do I skip the Swiggy IVR menu?

Every Swiggy listing on Callveo shows the exact IVR shortcut (e.g. Press 1 → 2 → 9) and the best time to call when hold times are shortest.

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Quick Guide

How to reach a real human agent in seconds

1. Pick your company

Browse by category or search for any Indian company, telecom, banking, e-commerce, food delivery and more.

2. Use IVR shortcut to skip the menu

Every listing shows the exact key sequence (like 1→5→9) to skip the IVR menu and reach a human agent directly.

3. Call at the best time to avoid hold queues

We show the time windows when agents pick up fastest (usually 9-11 AM weekdays). Avoid peak hours like lunch and evening.

Frequently Asked Questions

Everything you need to know about Callveo

Are the numbers on Callveo free to call?

Most support lines marked "Toll-free" (like 1800-xxx) are free. Short codes like 121, 198, 199 may have a small charge depending on your operator. Every listing shows the exact type.

Do the IVR shortcuts really work?

Yes, all IVR shortcuts are verified by our team and updated regularly. If a shortcut stops working, use the "Number Not Working? Report Now" button on any listing and we'll update it within 24 hours.

Is Callveo affiliated with any company?

No. Callveo is an independent directory. We are not affiliated with Airtel, Jio, Vi, or any other company listed. All numbers are public helplines published by the companies themselves.

Why do some products have different numbers?

Large companies often have separate helplines for different products. For example, Airtel Prepaid (121) and Airtel DTH (12150) use different numbers. Each product card on Callveo shows the correct number for that specific service.

Can I suggest a new company or correction?

Yes, use the "Share Your Experience" form on any listing to report incorrect numbers or suggest updates. We manually verify every submission before publishing.

About Callveo

Callveo is India's #1 customer care directory, helping millions of users skip frustrating IVR menus and reach a real human agent in seconds. We maintain verified support numbers, IVR shortcuts, and best-call-time data across India's biggest brands and sectors. Our mission is simple, save your time when you need help.

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Swiggy Customer Care Numbers

Verified customer-care directory for Swiggy covering 10 services. Every helpline includes the IVR shortcut to reach a real agent fastest.

Swiggy Services

Swiggy Customer Care Numbers, All Verified Helplines

Find verified customer-care numbers, IVR shortcuts and grievance escalation paths for Swiggy across all 10 food services. Every helpline on this page is editorially verified by Callveo with the exact IVR sequence to skip the menu and reach a real agent fastest.

About Swiggy

Swiggy is an Indian brand operating 10 customer-facing service lines in the food sector, including Address Issue, Delivery Issue, Food Order, Payment Issue, Refund. The company maintains dedicated customer-care helplines for each service line, with verified IVR shortcuts and grievance-escalation paths for unresolved issues. Swiggy customers reach support via toll-free numbers, registered email, and in-app chat across business hours and 24×7 channels depending on the service.

Legal name: Bundl Technologies Private Limited. Founded: Augu. CEO: Sriharsha Majety. Employees: 6,000+. Wikipedia

Swiggy Services & Helplines on Callveo

Swiggy Address Issue, service activation, billing queries, and subscription support
Swiggy Delivery Issue, order tracking, delivery delays, and refund/return requests
Swiggy Food Order, order tracking, delivery delays, and refund/return requests
Swiggy Payment Issue, online bill payments, payment failures, and refund requests
Swiggy Refund, return pickup, refund tracking, and replacement requests
Swiggy Restaurant Issue, product enquiries, plan changes, and account management help
Swiggy Swiggy Dineout, product enquiries, plan changes, and account management help
Swiggy Swiggy Genie, product-specific support, account queries, and complaint registration
Swiggy Swiggy Instamart, service activation, billing queries, and subscription support
Swiggy Swiggy One, product enquiries, plan changes, and account management help

How to Contact Swiggy Customer Care

Pick the right helpline from the list above, different Swiggy services use different numbers, and calling the right one cuts your hold time by half.
Keep your details ready, account number, registered mobile, last transaction reference or order ID. Saves 1-2 minutes of agent verification.
Use the IVR shortcut shown on each Callveo listing, pressing the right key sequence skips 2-3 minutes of menu navigation.
Call at the right time, 7-10 AM and 9-11 PM have the shortest queues. Avoid 12 PM-4 PM (peak) and Monday mornings (catch-up).
Note the complaint reference number at the end of every call, you'll need it for any escalation.

Other Ways to Reach Swiggy

Email: support@swiggy.in
Twitter: @SwiggyCares
Website: swiggy.com/support
App: Swiggy

If Your Swiggy Complaint Is Not Resolved

Level 1, In-app support:
Level 2, Grievance Officer:
Level 3, Nodal Officer:
Level 4, Consumer Forum / FSSAI:

Frequently Asked Questions about Swiggy

What is Swiggy customer care number?

080-6746-6746, 24/7 (standard call charges). In-app chat is faster and free.

How do I report a missing item in my Swiggy order?

Open order → Help → Missing item → upload photo. Refund in 5-7 days.

How do I cancel a Swiggy order?

App → Orders → Cancel (only before restaurant accepts). After acceptance no cancellation, contact support.

Swiggy Grievance Officer contact?

grievance-officer@swiggy.in

Where to escalate food hygiene complaint?

File at FSSAI: https://foscos.fssai.gov.in / 1800-11-2100

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Found a wrong or outdated Swiggy number? Report it here, our editorial team rechecks within 24 hours. Swiggy listings are re-verified every 30 days as part of Callveo's rolling audit cycle. Free public directory, no signup, no app required.