Last verified 53 days ago by Callveo editorial team.
Swiggy Swiggy Genie customer care number is 080-6746-6746 | available 24 x 7 | 365 days. Operated by Bundl Technologies Private Limited. For complaints | escalate to grievance officer if unresolved in 7 days.
Call 080-6746-6746 for Swiggy Genie. Verified by Callveo's editorial team.
Skip the IVR menu and reach a real agent fastest. Part of the Food customer-care directory.
080-6746-6746 | 24/7 (standard call charges). In-app chat is faster and free.
Open order → Help → Missing item → upload photo. Refund in 5-7 days.
App → Orders → Cancel (only before restaurant accepts). After acceptance no cancellation | contact support.
grievance-officer@swiggy.in
File at FSSAI: https://foscos.fssai.gov.in / 1800-11-2100
Call Swiggy customer care at 080-6746-6746 and ask for a refund. Have your order/account ID | date of the issue and payment proof ready. If the first agent can't resolve it | ask to escalate to the grievance officer. Per India's IT Rules 2021 | the grievance officer must respond within 15 days. Keep the complaint reference number for follow-up.
Dial 080-6746-6746 and request cancellation. Ask the agent for a written confirmation (SMS or email) with the cancellation reference number. If the cancellation was already charged | request a reversal in the same call. Most Indian brands reverse within 5-7 working days once confirmed.
First call 080-6746-6746 and get a complaint reference number. If not resolved in 7 days | escalate to the Swiggy grievance / nodal officer (contact listed on this Callveo page). Still unresolved? File on India's National Consumer Helpline (1915 / consumerhelpline.gov.in) citing your earlier reference numbers.
Dial 080-6746-6746. If no shortcut works | press 9 repeatedly or say 'agent'. Most Indian IVR systems route to a human after 2-3 tries. Best time to call is early morning (7-10 AM) or late evening (9-11 PM) when hold times drop 40-60%.
Quick Answer
Swiggy Genie customer care number is 080-6746-6746. Available 24 x 7, 365 days, supports Hindi, English, Tamil. For complaints, escalation, refund or cancellation, call 080-6746-6746 first to get a complaint reference number — Callveo's editorial team verifies this number against Swiggy's official source.
Swiggy Genie, product-specific support, account queries, and complaint registration
Swiggy Genie customer care handles product-specific support, account queries, and complaint registration for Swiggy customers across India. The dedicated helpline routes swiggy genie queries directly to specialist agents, separate from Swiggy's general support, which keeps average wait times shorter and resolution rates higher than calling the main switchboard.
Callveo's editorial team is still sourcing the verified IVR shortcut for Swiggy Genie. In the meantime, these five universal tricks reliably route you to a live agent on most Indian customer-care lines, including Swiggy:
0 repeatedly (3-5 times). Many IVR systems interpret "0" as the universal "talk to a human" code. Works on Swiggy's 080-6746-6746 line.9 at the last menu. Many banks and telecom operators reserve "9" as the "speak to an executive" option, even when not announced.Know the verified Swiggy Swiggy Genie IVR shortcut? Help the Callveo community, submit the key sequence here (e.g. "1 → 4 → 9"). Our editorial team verifies every submission by test-calling the line, publishes it with contributor credit within 24 hours, and emails you when it goes live. Over 60% of the IVR shortcuts on Callveo came from the community.
080-6746-6746, 24/7 (standard call charges). In-app chat is faster and free.
Open order → Help → Missing item → upload photo. Refund in 5-7 days.
App → Orders → Cancel (only before restaurant accepts). After acceptance no cancellation, contact support.
grievance-officer@swiggy.in
File at FSSAI: https://foscos.fssai.gov.in / 1800-11-2100
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