Last verified 52 days ago by Callveo editorial team.
Zomato Refund customer care number in Mumbai is +91 124 335 6000 | available 24 x 7 | 365 days. Operated by Zomato Limited. For complaints | escalate to grievance officer if unresolved in 7 days.
Call +91 124 335 6000 for Zomato Refund. Verified by Callveo's editorial team.
Looking for Zomato Zomato Refund customer care in Mumbai? The verified Zomato helpline number is +91 124 335 6000. This page lists the same all-India number — it's the official line Zomato customer-support agents pick up for Mumbai (Maharashtra) callers. Mumbai madhye rahnaryansathi verified helpline.
Best time to call Zomato from Mumbai: 7 AM – 10 AM weekdays. Avoid 12 PM – 2 PM (lunch break) and 7 PM – 9 PM (commute home), which are peak call-volume hours for Mumbai customers — average hold times during peak are 12-18 minutes, while off-peak drops to 2-4 minutes. Calls placed from STD code 022 are billed at standard IST (UTC+5:30) long-distance rates if the helpline isn't toll-free; check the number type listed above.
Marathi support in Mumbai: Most callers from Maharashtra can ask the agent to switch to Marathi mid-call. Hindi and English support is universally available on every Zomato Zomato Refund call — start the call in English, then ask the agent to switch language if needed.
If the IVR loops: press 9 repeatedly or say "agent". Most Indian brand IVRs route to a human after 2-3 attempts. This works for Zomato Zomato Refund calls from Mumbai just like any other Indian metro.
If your issue isn't resolved by the Zomato call centre in Mumbai: file a complaint with the brand's grievance officer (contact details on this page), then escalate to India's National Consumer Helpline (1915 or consumerhelpline.gov.in) after 7 working days of no resolution. Quote the original complaint reference number from your Zomato call — that's what allows Maharashtra state-level consumer forums to take the case forward.
Skip the IVR menu and reach a real agent fastest. Part of the Food customer-care directory.
+91 124 335 6000 is the main helpline. In-app chat is faster + free via Zomato app.
Order → Help → select issue → chat or raise ticket. Refund/credit typically in 5-7 days.
App → Profile → Subscriptions → Manage → Cancel. If within 15 days unused | full refund.
grievances@zomato.com
FSSAI: https://foscos.fssai.gov.in / 1800-11-2100
Call Zomato customer care at +91 124 335 6000 and ask for a refund. Have your order/account ID | date of the issue and payment proof ready. If the first agent can't resolve it | ask to escalate to the grievance officer. Per India's IT Rules 2021 | the grievance officer must respond within 15 days. Keep the complaint reference number for follow-up.
Dial +91 124 335 6000 and request cancellation. Ask the agent for a written confirmation (SMS or email) with the cancellation reference number. If the cancellation was already charged | request a reversal in the same call. Most Indian brands reverse within 5-7 working days once confirmed.
First call +91 124 335 6000 and get a complaint reference number. If not resolved in 7 days | escalate to the Zomato grievance / nodal officer (contact listed on this Callveo page). Still unresolved? File on India's National Consumer Helpline (1915 / consumerhelpline.gov.in) citing your earlier reference numbers.
Dial +91 124 335 6000. If no shortcut works | press 9 repeatedly or say 'agent'. Most Indian IVR systems route to a human after 2-3 tries. Best time to call is early morning (7-10 AM) or late evening (9-11 PM) when hold times drop 40-60%.
Mumbai madhye rahnaryansathi verified helpline. Find the verified Zomato Refund customer-care helpline for Mumbai, Maharashtra. Call +91 124 335 6000 from any phone in Mumbai. Every Callveo listing includes the IVR shortcut to skip the menu and reach a real agent fastest.
Zomato operates the same toll-free customer-care infrastructure across India, but local-language agents are typically available during business hours for Maharashtra customers. From Mumbai, the standard Zomato helpline works without long-distance charges (1800-series numbers are free from every Indian network, including Jio, Airtel, Vi and BSNL).
Hold queues for Zomato are shortest at 7-10 AM and 9-11 PM Indian Standard Time. Avoid 12 PM-4 PM (peak hours) and Monday mornings (catch-up day) when queues are 60-80% longer. Callveo's analytics show this pattern holds across all Maharashtra cities including Mumbai.
After calling the helpline, note the complaint reference number, you'll need it to escalate. Zomato grievance redressal usually escalates to the regional office (typically the state capital). For Mumbai residents, the Maharashtra state consumer forum and the National Consumer Helpline (1915) are the next steps if the brand does not resolve within 30 days.
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Zomato Refund customer care for Mumbai listed alongside 19 other major Indian cities. Verified by Callveo's editorial team and re-checked every 30 days.