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OYO Quality Complaint Customer Care Number

Last verified 52 days ago by Callveo editorial team.

OYO Quality Complaint customer care number is 9313931393 | available 24 x 7 | 365 days. Operated by Oravel Stays Limited. For complaints | escalate to grievance officer if unresolved in 7 days.

Call 9313931393 for OYO Quality Complaint. Verified by Callveo's editorial team. IVR shortcut: Make a new booking → Help with upcoming booking → Listen in Hindi → Talk to agent.

Skip the IVR menu and reach a real agent fastest. Part of the Hotel & Hospitality customer-care directory.

Common questions

When was OYO Rooms founded?

OYO Rooms was founded in 2012.

Where is OYO Rooms headquartered?

OYO Rooms is headquartered in Gurugram | India.

How many employees does OYO have?

OYO has approximately 15,000+ employees worldwide.

What is the official website for OYO?

The official website for OYO is oyorooms.com.

How do I get a refund from OYO for Quality Complaint?

Call OYO customer care at 9313931393 and ask for a refund. Have your order/account ID | date of the issue and payment proof ready. If the first agent can't resolve it | ask to escalate to the grievance officer. Per India's IT Rules 2021 | the grievance officer must respond within 15 days. Keep the complaint reference number for follow-up.

How do I cancel OYO Quality Complaint or stop a charge?

Dial 9313931393 and request cancellation. Ask the agent for a written confirmation (SMS or email) with the cancellation reference number. If the cancellation was already charged | request a reversal in the same call. Most Indian brands reverse within 5-7 working days once confirmed.

How do I file a complaint against OYO?

First call 9313931393 and get a complaint reference number. If not resolved in 7 days | escalate to the OYO grievance / nodal officer (contact listed on this Callveo page). Still unresolved? File on India's National Consumer Helpline (1915 / consumerhelpline.gov.in) citing your earlier reference numbers.

How do I talk to a real OYO agent without the IVR menu?

Dial 9313931393. If no shortcut works | press 9 repeatedly or say 'agent'. Most Indian IVR systems route to a human after 2-3 tries. Best time to call is early morning (7-10 AM) or late evening (9-11 PM) when hold times drop 40-60%.

Quick Answer

OYO Quality Complaint customer care number is 9313931393. To skip the IVR menu and reach a real agent, dial the number then press Make a new booking → Help with upcoming booking → Listen in Hindi → Talk to agent. Available 24 x 7, 365 days, supports Hindi, English, Bahasa. For complaints, escalation, refund or cancellation, call 9313931393 first to get a complaint reference number — Callveo's editorial team verifies this number against OYO's official source.

About OYO Quality Complaint Customer Care

OYO Quality Complaint, complaint registration, grievance escalation, and resolution tracking

OYO Quality Complaint customer care handles complaint registration, grievance escalation, and resolution tracking for OYO customers across India. The dedicated helpline routes quality complaint queries directly to specialist agents, separate from OYO's general support, which keeps average wait times shorter and resolution rates higher than calling the main switchboard.

OYO Quality Complaint IVR Shortcut

Dial 9313931393, then press: Make a new booking → Help with upcoming booking → Listen in Hindi → Talk to agent. This sequence skips the standard menu and routes you to a quality complaint specialist agent, typically saving 2-3 minutes versus listening through every IVR option.

How to reach OYO quality complaint support faster

  1. Call the dedicated quality complaint helpline, using the right number cuts hold time by 40-60% versus calling OYO's general line.
  2. Use the IVR shortcut above to skip menu navigation and reach a specialist agent directly.
  3. Have your details ready, registered mobile, account / reference number, and the last transaction date.
  4. Note the complaint reference number at the end of your call, required if you need to escalate later.
  5. If unresolved within 7 days, escalate to the OYO grievance officer (listed on the brand page) and then to the relevant regulator.

Other ways to reach OYO for quality complaint

Frequently asked about OYO Quality Complaint

When was OYO Rooms founded?

OYO Rooms was founded in 2012.

Where is OYO Rooms headquartered?

OYO Rooms is headquartered in Gurugram, India.

How many employees does OYO have?

OYO has approximately 15,000+ employees worldwide.

What is the official website for OYO?

The official website for OYO is oyorooms.com.

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Verified by Callveo Editorial Team
Last verified: · Audit cycle: 30 days
Primary source
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