Last verified 52 days ago by Callveo editorial team.
OYO Refund customer care number is 9313931393 | available 24 x 7 | 365 days. Operated by Oravel Stays Limited. For complaints | escalate to grievance officer if unresolved in 7 days.
Call 9313931393 for OYO Refund. Verified by Callveo's editorial team. IVR shortcut: Make a new booking → Help with upcoming booking → Listen in Hindi → Talk to agent.
Skip the IVR menu and reach a real agent fastest. Part of the Hotel & Hospitality customer-care directory.
OYO Rooms was founded in 2012.
OYO Rooms is headquartered in Gurugram | India.
OYO has approximately 15,000+ employees worldwide.
The official website for OYO is oyorooms.com.
Call OYO customer care at 9313931393 and ask for a refund. Have your order/account ID | date of the issue and payment proof ready. If the first agent can't resolve it | ask to escalate to the grievance officer. Per India's IT Rules 2021 | the grievance officer must respond within 15 days. Keep the complaint reference number for follow-up.
Dial 9313931393 and request cancellation. Ask the agent for a written confirmation (SMS or email) with the cancellation reference number. If the cancellation was already charged | request a reversal in the same call. Most Indian brands reverse within 5-7 working days once confirmed.
First call 9313931393 and get a complaint reference number. If not resolved in 7 days | escalate to the OYO grievance / nodal officer (contact listed on this Callveo page). Still unresolved? File on India's National Consumer Helpline (1915 / consumerhelpline.gov.in) citing your earlier reference numbers.
Dial 9313931393. If no shortcut works | press 9 repeatedly or say 'agent'. Most Indian IVR systems route to a human after 2-3 tries. Best time to call is early morning (7-10 AM) or late evening (9-11 PM) when hold times drop 40-60%.
Quick Answer
OYO Refund customer care number is 9313931393. To skip the IVR menu and reach a real agent, dial the number then press Make a new booking → Help with upcoming booking → Listen in Hindi → Talk to agent. Available 24 x 7, 365 days, supports Hindi, English, Bahasa. For complaints, escalation, refund or cancellation, call 9313931393 first to get a complaint reference number — Callveo's editorial team verifies this number against OYO's official source.
OYO Refund, return pickup, refund tracking, and replacement requests
OYO Refund customer care handles return pickup, refund tracking, and replacement requests for OYO customers across India. The dedicated helpline routes refund queries directly to specialist agents, separate from OYO's general support, which keeps average wait times shorter and resolution rates higher than calling the main switchboard.
Dial 9313931393, then press: Make a new booking → Help with upcoming booking → Listen in Hindi → Talk to agent. This sequence skips the standard menu and routes you to a refund specialist agent, typically saving 2-3 minutes versus listening through every IVR option.
OYO Rooms was founded in 2012.
OYO Rooms is headquartered in Gurugram, India.
OYO has approximately 15,000+ employees worldwide.
The official website for OYO is oyorooms.com.
Browse all Hotel & Hospitality customer-care numbers on Callveo.
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